Terms of Service

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you should not use this website.

These Terms apply to all visitors, customers, and users of the site.

2. About Us

Edge Industrial Supply (“we”, “our”, or “us”) provides industrial equipment, parts, and related services to businesses across Canada.

3. Use of the Website

You agree to use this website only for lawful purposes. You must not:

  • Use the site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to systems or data
  • Interfere with website functionality or security
  • Use the website for fraudulent or harmful activities

We reserve the right to restrict or terminate access if these Terms are violated.

4. Product Information and Availability

We strive to ensure all product descriptions, specifications, and pricing are accurate. However:

  • Errors or omissions may occur
  • Product availability may change without notice
  • We reserve the right to correct inaccuracies at any time

All products are subject to availability.

5. Pricing and Payments

  • Prices are listed in Canadian Dollars (CAD) unless otherwise stated
  • Prices are subject to change without notice
  • Applicable taxes and shipping fees may be added at checkout

Payment must be completed before order processing unless otherwise agreed.

6. Orders and Acceptance

Submitting an order does not guarantee acceptance. We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities
  • Request additional information before processing

If an order is canceled after payment, a refund will be issued.

7. Shipping and Delivery

Delivery times are estimates and may vary due to:

  • Carrier delays
  • Supply chain disruptions
  • Weather or external conditions

We are not responsible for delays beyond our control.

Risk of loss transfers to the customer upon delivery unless otherwise stated.

8. Returns and Refunds

Returns may be accepted subject to our return policy:

  • Items must be unused and in original condition
  • Return requests must be made within 14 days
  • Certain products may be non-returnable

Refunds are processed after inspection of returned items.

Shipping costs may be non-refundable unless the return is due to our error.

9. Warranties and Disclaimers

Products may be covered by manufacturer warranties where applicable.

Except as expressly stated:

  • All products and services are provided “as is”
  • We make no guarantees regarding performance, suitability, or uninterrupted availability

To the fullest extent permitted by law, we disclaim all implied warranties.

10. Limitation of Liability

To the maximum extent permitted by law, Edge Industrial Supply shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Delays, interruptions, or data loss

Our total liability shall not exceed the amount paid for the product or service in question.

11. Intellectual Property

All website content, including:

  • Text
  • Images
  • Logos
  • Graphics

is the property of Edge Industrial Supply or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use content without written permission.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

Accessing third-party sites is at your own risk.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

14. Indemnification

You agree to indemnify and hold harmless Edge Industrial Supply from any claims, damages, or expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your infringement of any rights of a third party

15. Governing Law

These Terms are governed by the laws of Canada.

Any disputes shall be resolved in the courts of that jurisdiction.

16. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date.

Continued use of the website indicates your acceptance of the revised Terms.

17. Contact Information

If you have questions about these Terms, please contact:

Edge Industrial Supply
Email:
jconnelly@edgeindustrialsupply.ca
Phone: +1 780-849-4660
Address: 1401 Caribou Tr NW, Slave Lake, AB, Canada, T0G